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PSI IT Services is an outsourced Information Technology partner that takes the frustration of technology away from our clients allowing them to focus on their strengths. We provide on-site and remote IT support services to small and medium-sized businesses. However, most importantly we CONSOLIDATE all aspects of technology and manage your business environment for you.
Whether it be a printer, internet, email, Wi-Fi or backup issue you only need to call one number for fast reliable resolutions. This is achieved by our dedicated, well-trained national staff, consolidated help desk and unique billing system. For the first 20 years, PSI IT Services core focus was the legal sector, where we serviced hundreds of clients across South Africa. Our insight into the business needs of advocates and attorneys requiring access to online legislation has helped us transform and grow into an end-to-end technology solution provider.
By providing a consolidated billing mechanism and expanding our range of solutions, at very competitive rates, we have added great value to many individual businesses. Rather than employing a dedicated IT person, and having the inherent HR issues, PSI IT Services provides the opportunity to have all the technology and support benefits yet none of the business interruptions caused by staff.
Our national footprint of engineers enables us to respond to end-user queries efficiently – no matter where they are located. With our centralised help desk logging all tickets, we are able to provide you with detailed monthly reporting of what issues you had, resolutions made and remedies to prevent these issues. Through technology all tickets are digitally signed by the client for record-keeping, and SLA billing purposes. Our staff are well trained in Windows and Mac environments, making for quick solutions no matter the platform you’re working on.
Our strength lies in our ability to consolidate and manage the daily IT requirements of your business. Why have multiple suppliers for different technology areas of your business? Whether it’s installing new fibre, installing a new printer, setting up Wi-Fi, creating Office 365 accounts, replacing office hardware or hosting your main ERP system in the cloud, PSI is here to guide and help you through it all.
You take care of business and let PSI IT Services take care of technology!
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